Return & Refund Policy

Five return steps. Leak Style. November 2, 2026.

  1. Email [email protected] within 30 days. Wait for RMA.
  2. Ship only to the Twisted Oaks address we send.
  3. Eligible: tagged unworn dresses/tops, unhemmed bottoms, clean layers.
  4. Not eligible: wash, outdoor wear, odor, makeup, final sale, late.
  5. Refund on the original card 5–10 business days after intake. You pay return postage unless our error or a defect. No single-ticket exchange.

Inspection

We open returns in the order they arrive at 8020 TWISTED OAKS DR, FAYETTEVILLE, NC 28312-8511. If the piece fails the unused/tag rule, we email photos and either ship it back or, if you ask, dispose of it. No silent restocking of a worn garment.

How long a refund takes to show

Once we approve, the card processor usually posts in 5–10 business days. Your bank may add a day or two. We do not refund to a different card or to cash.

Advertising claim

The 30-day RMA window, free outbound U.S. shipping, and “unused with tags” rule are the same claims we would enter in Google Merchant Center for Leak Style.

LEAK CRYSTAL NONTEONA · 8020 TWISTED OAKS DR, FAYETTEVILLE, NC 28312-8511 · [email protected] · (603) 273-2221